CLIENTELE NYC — Frequently Asked Questions

Question 1

How does CLIENTELE authenticate sneakers?

Accepted Answer

Every item at CLIENTELE goes through a multi-point authentication process by trained specialists before being listed for sale. We check stitching, materials, tags, box codes, and sole pattern consistency. We are rated in the top 1% of sneaker boutiques for authentication accuracy.

Question 2

Where are the CLIENTELE NYC store locations?

Accepted Answer

CLIENTELE has three locations: (1) Bowery NYC — 200 Bowery, New York, NY 10012; (2) Menlo Park Mall — 55 Parsonage Rd Suite 2245, Edison, NJ 08837; (3) Roosevelt Field Mall — 630 Old Country Rd, Garden City, NY 11530.

Question 3

Can I sell or consign sneakers at CLIENTELE?

Accepted Answer

Yes. CLIENTELE accepts consignments and outright purchases. Walk into any of our three locations or visit clientelenyc.com/pages/sell to get started. We offer competitive rates, fast payout (within 48 hours for outright buys), and list your items on 5 platforms simultaneously.

Question 4

Does CLIENTELE ship nationwide?

Accepted Answer

Yes. CLIENTELE ships to all 50 US states. Orders over $250 receive free shipping. All items are insured and shipped in protective packaging. International shipping is available on select items.

Question 5

What brands does CLIENTELE carry?

Accepted Answer

CLIENTELE carries authenticated Air Jordan, Nike Dunk, New Balance, Yeezy, Bape (A Bathing Ape), Supreme, SP5DER, Travis Scott, Off-White, and many more rare and limited edition sneakers and streetwear brands.

Question 6

What is CLIENTELE SELECT?

Accepted Answer

CLIENTELE SELECT is an invitation-only membership tier for serious collectors. Benefits include 48-hour pre-sell access to new drops, white-glove customer service, custom sourcing, and exclusive pricing. Apply at clientelenyc.com/pages/clientele-select.

Question 7

Are CLIENTELE sneakers deadstock or pre-owned?

Accepted Answer

CLIENTELE carries both deadstock (brand new, never worn) and pre-owned authenticated sneakers. Condition is clearly labeled on each product listing. Deadstock pairs include original box and accessories. Pre-owned items are graded and described in detail.

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