VERIFICATION STANDARD
AUTHENTICITY.
Every item sold through CLIENTELE is physically inspected and authenticated before listing. No exceptions. No shortcuts. No fakes.
◉
100% AUTHENTICITY GUARANTEE
If any item is ever found to be inauthentic, you receive a full refund immediately.
OUR PROCESS
01
PHYSICAL INSPECTION
Every item is handled in person. We inspect materials, construction, colorways, and form against known authentic references.
02
LABEL & SERIAL VERIFICATION
Tags, box codes, UPC numbers, and serial details are checked against manufacturer standards and retail verification databases.
03
CONDITION GRADING
Each item receives a standardized condition grade. Defects are documented. We do not conceal wear, damage, or missing components.
04
FINAL APPROVAL
Only items that pass every checkpoint are listed for sale. Items that fail any stage are not listed — period.
WHAT WE VERIFY
Materials & Construction
Fabric weight, sole composition, stitching pattern, and build quality against factory specs.
Labels & Tags
Size tags, care labels, country-of-origin marks, and font details are matched to authentic references.
Box & Packaging
Box labels, barcodes, lid fonts, and hardware for Deadstock items are verified where applicable.
Colorway Accuracy
Color matching and graphic placement are compared against official colorway documentation.
Serial Numbers
Where applicable, style codes and serial numbers are cross-referenced with manufacturer release data.
Third-Party Verification
Items valued at $500+ receive additional third-party verification through established authentication services.
CONDITION GRADING SYSTEM
DEADSTOCK
Never worn. Original box included. Factory lace locks intact. Unworn sole. No yellowing.
MINT
Worn once or twice. Near-perfect. Minimal to no creasing. May or may not include original box.
GRADE A
Light use. No visible damage. Small signs of wear only. Clean outsole. No significant creasing.
GRADE B
Visible wear consistent with regular use. Priced to reflect condition. Defects noted in listing.
ARCHIVE
Heavy wear or aged. Valued for rarity, not condition. All flaws explicitly documented.
PRICING TRANSPARENCY
Resale pricing reflects real market data, not markup for its own sake. Every price is based on:
Market Demand
Current sell-through rate across platforms. What the market actually clears.
Condition Grade
Items in higher condition command higher prices. Graded accurately, not optimistically.
Size Availability
Rare sizes carry a premium. Common sizes are priced competitively to move.
Cultural Relevance
Historical significance, collaboration status, and cultural moment all factor in.
Location-Based Supply
Regional availability differences across our three locations are accounted for.
No Hidden Fees
Price shown is price paid. No surprise checkout additions or handling fees.
TRUST IS THE PRODUCT.
CLIENTELE does not knowingly sell counterfeit products. In the unlikely event an authenticity issue
is identified after purchase, we will investigate and resolve the matter promptly — in full, without
argument, without delay.
◉ EVERY ITEM AUTHENTICATED · ZERO TOLERANCE ON FAKES · FULL REFUND GUARANTEE